FREQUENTLY ASKED QUESTIONS
Why should I pick LogoDesignMagic.Com to design my logo?
With a combination of quality and affordability, you really cannot go wrong with us. We pride ourselves in complete customer satisfaction and offer UNLIMITED revisions of your logo to assure that we get it right. We are certain you will not find a better combination of value and quality on the Internet.
Do I Really Need a Logo?
A logo plays a crucial role in branding your business and helps your customers differentiate your products and services. A unique and professional logo will also help attract many more clients for your business.
What if I am not completely satisfied with your work?
We are certain that our team of professionals at LogoDesignMagic.Com will meet and exceed your expectations. Remember that you can ask for as many revisions as you want until you are completely satisfied with the final product. We are so confident you will be happy with our services that if you are not 100% satisfied with your logo, you can get a full refund with our money-back guarantee!
About our Pricing/Packages
How much does it cost to have a custom logo/design made?
We have a great variety of packages to choose from that will fit budgets of any size. Our prices range from $90 to $990. All of our services are part of “packages” and vary from simply the bronze package, which includes a professional logo designed by one designer, to the more advanced Magical Spell package that includes a professional custom logo designed by 8 designers, stationery design, and internet marketing services if you have a website. For more information on pricing and to see a full list of what comes with each package, please refer to our Logo Plans page.
Which package is right for me?
To select the ideal package for you and your business, you should consider carefully your budget size, your preferences, and the exact needs of your business.
If you are not exactly sure what you are looking for and would like a variety of logo ideas, the Diamond Spell package might be the best choice for you. You will get 10 logo concept by 8 different designers.
If you are on a tighter budget, the Bronze or Silver packages might be the best choice for you.
Regardless of what package you choose, you can rest assured that you will be getting a highly brand able and unique logo that will exceed your expectations.
What payment methods do you accept?
We accept all major credit cards (Visa, Amex, Discover, MasterCard) and Paypal.
Is it safe to buy from LogoDesignMagic.Com?
It is completely safe and secure to purchase your logo from us. We take customer privacy very seriously and have preventative methods in place to secure your transactions fully.
About the Designing Process
When does work start on my order?
We will begin working on your logo immediately after payment is received.
Do I need to provide any information at the time of my order?
You will find a customized order page for all of our packages in the Plans page. The order will ask you for a few basic questions and will answer most questions for you. Through this area you can specify any colors that you would like, the nature of your business, and other details that will help our experts design the perfect logo for you.
How long will it take to receive my initial concepts?
Depending on the package you choose, you will receive your concepts in 2-4 days. Afterwards, you can request an unlimited number of revisions until you are completely satisfied with your logo.
How long do revisions take?
Revisions generally take 24-48 hours to be processed or less depending on the change. It can be done in right away.
What does “multiple designers” mean?
This means that your logo will be worked on by a team of professional designers that will work to create high-quality logo options for you to choose from.
Other Misc. Questions
When can I get a refund?
You can request a refund at anytime if you are not completely satisfied with our service.
Will I own the complete rights to my logo?
Yes. The full rights of the logo chosen will be given to you while the rights of any samples/concepts will remain with LogoDesignMagic.Com.
LogoDesignMagic.Com does not retain any rights on the finalized logo once it has been delivered. If you do not want your logo to appear in our portfolio, you can submit a request to us.
How can I reach you if I have any more questions?
You can contact us directly by filling out our contact form.
Additionally, you can reach us via telephone at 647-477-4311 during the following business hours:
Mon - Fri 9 a.m. - 5 p.m.
Sat - Sun 10 a.m. - 2 p.m.